office 365 free 1y ear activation

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BM123
BM123 Member Posts: 4 New User
edited November 2023 in 2020 Archives
Hello, 
I can not activate my free one-year office 365 asking me for the product key, I can not find it how to do it there is no office tile from the menu.


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  • billsey
    billsey ACE Posts: 31,838 Trailblazer
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    The activation is done through your Microsoft account, it doesn't use a key.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • BM123
    BM123 Member Posts: 4 New User
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    thank you but when I sign in with the Microsoft account and I click to download it is asking for a payment or a code, I can see my laptop is registered with Microsoft but no office 365 I only bought the laptop last week, but I can not download the office 365 without payment. Can you help?
  • billsey
    billsey ACE Posts: 31,838 Trailblazer
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    Contact Acer support, they may have a procedure you need to follow.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • BM123
    BM123 Member Posts: 4 New User
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    thank you I have emailed them. 
  • mathav
    mathav Member Posts: 7

    Tinkerer

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    BM123 said:
    thank you I have emailed them. 
    hello i am having the same issue, did the acer team reply u??
  • Joe9844
    Joe9844 Member Posts: 553 Seasoned Specialist WiFi Icon
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    It's called Microsoft 365 and you get a 1 month free trial.

    https://www.acer.com/ac/en/CA/content/software-office365
  • BM123
    BM123 Member Posts: 4 New User
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    Thank you Joe 9844, but the laptop came with a 1-year free trial.
    But no luck with the Acer team just sending my emails around and no help. 

  • Joe9844
    Joe9844 Member Posts: 553 Seasoned Specialist WiFi Icon
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