Jack audio problem

FridKrafter
FridKrafter Member Posts: 1 New User
edited December 2023 in 2020 Archives
I have a problem on my acer nitro 5 (SNID: 82403463934): the sound came from speaker, whenever i plug my headphones in. The pop up "wich periferic do you want to use?" as never shown since this problem happens. The realtek audio manager does'nt show any analogic button (well it's stays grey actually, whatever i do) and there is a "crack" noise when i pull the jack up and down.
Do you think i must call acer support and reparation to rapare my laptop ? Please help me

Answers

  • Joe9844
    Joe9844 Member Posts: 579 Seasoned Specialist WiFi Icon
    Some computers allow you to play 2 different audio streams separately and simultaneously --- i.e. you watching a youtube tutorial video and listening to the tutorial with your headphone and your friends listening to music using the computer's speakers.

    In this particular case, since you only play 1 audio source, then the second audio output would be silent.