My Predator 17 keeps shutting off randomly.

CJSamo
CJSamo Member Posts: 1 New User
edited November 2023 in 2020 Archives
Computer keeps shutting down and I work virtually so my computer is literally how I get paid.
I've had the computer for 3 years, it was manufactured in '16. 

I've run a battery of test that I can think of:
  1. Memory
  2. Temps seem fine (Predator sense revealed: never get above 80 even during game play).
Usage: Netflix, Office, side mouse, and second screen.

Patterns of behavior:
* this is day 3 of shutdowns
* Day 1 it shut off 8 times
* Day 2 my dad was able to run on battery without issue, ran a bunch of diagnostics, nothing unusual came up, all logs just noted that it was an improper shutdown. Checked all fans, all clear of dust, I cleaned it again.
* Day 3- shut downs 3 times. I was able to play a full hour of League of Legends without issue and got some work done. Then it turned off randomly. waited 30 minutes, then it shut off again. Currently, it's been working for about 20 minutes, and seems fine, but then will shut off.

Extra:
* one thing I have noticed is that area where the fan is under the number pad feels very slightly hotter than left area fan. (predator sense also noted it ranges from 5-15 degrees hotter.

Answers

  • Can you provide the exact model? Example G9-791-58VH. Also, can you check temperatures with hwmonitor?
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