Fan keep running after shutdown in AN515-52

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  • Commodore_1995#
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    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • em_tarun
    em_tarun Member Posts: 12

    Tinkerer

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    arkinenez said:
    em_tarun said:
    arkinenez said:
    Hello,
    Recently I have this problem where the fan keep running at full speed when the laptop is turned off, but when I plugged the charger it stopped and if unplugged it's running again until the battery died.
    I already tried turning the fast startup off and it's not working, and for some reason i can't open the NitroSense app now (the logo shows up but no GUI appeared).

    I have this laptop for almost 1 year now and never stumbled across this problem before.
    Any idea why?


    I have Acer Nitro 5 AN515-52
    Windows 10
    Intel i5-8300h
    8GB of RAM
    Nvidia GTX 1050ti
    HDD 1TB - 256GB SSD

    Thread was edited to add model name to the title
    is your problem solved yet because i'm also facing this issue for my notebook. please let me know 
    No I still have. Can official acer support help me about this?
    They told me to contact acer service center which is my very last option

  • Brijesh97
    Brijesh97 Member Posts: 1 New User
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    Hello , Is your problem resolved. Even I am also facing the same issue .