Automatic shuts down

Rahul00029
Rahul00029 Member Posts: 3 New User
edited November 2023 in 2020 Archives
My acer predator helios 300( ph - 315-51)shuts down after some time. I have to wait for  few hours to turn it on again then again after few hours of working it again shuts down automatically. I had tighted all the screws . Please help me as soon as possible its its q urgent for me

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device.
    The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds.
    Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop to check the charging issue.

    If the issue persists, open device manager, under the Batteries category, Uninstall "Microsoft ACPI Compliant Control Method Battery". Then in Device Manager taskbar, click Scan for hardware changes. After device manager detects Microsoft ACPI Compliant Control Method Battery component and restores it, restart your computer and issue should be fixed.
  • Rahul00029
    Rahul00029 Member Posts: 3 New User
    It's doesn't helped me either brother the problem still presists
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