Triton 500 (PT515-51) Stable Configuration? (GPU crashes, then disappears)
I recently bought a 1 year old second hand Triton 500 with Intel i7-8750H CPU and Nvidia RTX 2060 GPU. I performed a factory reset for a clean Windows 10 OS install and then installed minimal software: Steam, Epic Games Launcher, UPlay, MSI Afterburner w/RivaTuner for OSD monitoring. I set Maximum Processor State when plugged in to 99% in Power Options based on the recommendation of the guy I bought it from to combat heat.
My problem is I'm having a number of graphics related issues. The game crashes, with error message "The application has crashed and will now close. We apologize for the inconvenience". Nvidia card disappears from Device Manager (it's hidden, so the OS thinks it's not installed?) After reboot, BSOD (I think it was "DXGKRNL FATAL ERROR"). Still no Nvidia card in Device Manager. Find the battery reset pinhole on the bottom of the laptop to reset, then boot and Nvidia card shows up and everything works again until next crash...maybe a few minutes, maybe an hour or two later. At one point after game crash, the card was still shown in Device Manager, so I tried to restart game and saw this message: "There is a problem with your graphics card. Please ensure your card meets the minimum system requirements and that you have the latest driver installed." One time when the game crashed I saw the message: "Out of video memory while trying to allocate a texture! Make sure your video card has the minimum required memory, try lowering the resolution and/or closing other applications that are running. Exiting..." alongside the "The application has crashed and will now close. We apologize for the inconvenience" message.
From what I've seen, CPU runs upper 80 degrees C and GPU runs upper 70's prior to 99% max processor state setting (I don't remember running temps after)
I'm guessing it's a driver/OS/software incompatibility issue? Is there a known stable configuration (OS version, driver version, settings, etc.) I should use use?
