HDD Is Failing . Acer Warranty executive guy said its OK - NITRO A515-43

Yoowhatup
Yoowhatup Member Posts: 19 Troubleshooter
edited December 2023 in 2020 Archives
MODEL:- ACER NITRO A515-43
came with a 1TB sea gate barracuda HDD .

its been 3 months and i have got this error recently while checking for the SSD health 


This is a 2 weeks old (NOW the Raw value is at 4CH=76)
 
when i pointed out this the guy said its because of the fragmented HDD i have (26% but a week back i de-fragmented it to 0%).
but i cant find any source stating that fragmented HDD will increase the ''reallocated sector count '''. 

he ended up defragmenting my 1% fragmented HDD and said its all GOOD even when i said there is a error and in near future this drive will fail, but he told me that its just because of the fragmented disk and now that he defragmented it there will no problem .

My Question : is this really a issue i should worry about like data loss ?
                      did that guy just tricked me so that he does't have to replace my HDD ?
                      

Iam getting all paranoid about this but i cant lose data and if this the warranty acer provides them iam well of repairing it at a local shop even if he will charge for it .

Answers

  • When you connect the hard drive to another computer, does the same error occur? This problem can occur in the hard disk, or when there is a bad connection to the main board, that is, it can also be a problem in the sata cable.
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