Pointer stuck on Screen then screen goes black and then restarted after sometime - Acer aspire A315

Sd007
Sd007 Member Posts: 3 New User
edited October 2023 in 2020 Archives
I have Acer aspire A315-41R45R  Laptop and it has a serious problem when I working on it like playing game surfing on browsers, watching any video etc it suddenly stuck and the screen goes black but I can hear the sound from background and after 2 or 3 minutes it restarted .....and it happens again and again every 15 to 20 mins duration....its a new laptop....I am so worried..pls help

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