X35 Predator screen goes black intermitterend when setting over 60Hz in Windows or games.

Gab0r

Here is a youtube movie of the screen in action: https://youtu.be/-KY5EF_ocpc

I already upgraded the screen firmware, but no luck.
I contacted support, but waiting for a response.

Any suggestions?

Gab0r

I logged a first ticket 3 weeks ago and got no response.
I logged a second ticket last week.
Still no response.

How do you get support on a new x35 that occasionally goes black when you put it over 60Hz.

fuPz

I have a similar issue - just got a recertified x35, updated the firmware, and it goes black (with the 'no signal' box showing up) - and it feels the blackness gets longer. I also updated the firmware first thing. Then when I switched the resolution to 60Hz to check if that's the issue and wanted to go back up, the max available was 144Hz - the 180 and 200Hz option were gone (even when I switched to 8bit colore depth). Not sure if these are common issue or just happening to me.

Gab0r

In the end the screen went back for RMA. Major hassle but it returned yesterday and it appears to be fixed. Still need to test it a bit more to be sure but looking good.