X35 Predator screen goes black intermitterend when setting over 60Hz in Windows or games.
Gab0r
Member Posts: 3 New User
Here is a youtube movie of the screen in action: https://youtu.be/-KY5EF_ocpc
I already upgraded the screen firmware, but no luck.
I contacted support, but waiting for a response.
Any suggestions?
I already upgraded the screen firmware, but no luck.
I contacted support, but waiting for a response.
Any suggestions?
0
Answers
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I logged a first ticket 3 weeks ago and got no response.
I logged a second ticket last week.
Still no response.
How do you get support on a new x35 that occasionally goes black when you put it over 60Hz.0 -
I have a similar issue - just got a recertified x35, updated the firmware, and it goes black (with the 'no signal' box showing up) - and it feels the blackness gets longer. I also updated the firmware first thing. Then when I switched the resolution to 60Hz to check if that's the issue and wanted to go back up, the max available was 144Hz - the 180 and 200Hz option were gone (even when I switched to 8bit colore depth). Not sure if these are common issue or just happening to me.0
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In the end the screen went back for RMA. Major hassle but it returned yesterday and it appears to be fixed. Still need to test it a bit more to be sure but looking good.0