GPU is hot

DucVuAnh
DucVuAnh Member Posts: 6 New User
edited November 2023 in 2020 Archives
Hi, i just bought a helios 300 ver i7 9750h and rtx 2060 two weeks ago. When i play game( such as remnant from the ashes and sekiro), my gpu is reach 80-85 degree C when my cpu is just about 75. I don't think it's because of the thermal because i just bought it. Do u think it's because of silion lottery or my gpu has some problem ??

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 8,185 Trailblazer
    Answer ✓
    @DucVuAnh
    This is because of bad thermal paste 
    What to do↓
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers