Predator sound /issues when using a headset.

JDuran
JDuran Member Posts: 1 New User
edited November 2023 in 2020 Archives
I just bought new Predator Helios 300 and I have found a hardware issue that needs resolution. When I plug my headset and engage in Teampeak/Discord chat, my teammates have told me my voice sounds "muffed" with numerous periods of breaking-up. This has made voice communications impossible. I thought it was a software issue. After installing and reinstalling both Discord and Teamspeak several times and checking the message boards, I have finally found the problem. When my palm rests on the area where I plug my headset (where the intel/nvidia logo is) and apply the smallest amount of pressure, the communication issues occur. This is only corrected when no pressure is applied. I need to take this up so that it can be corrected.