A515-43-R19L dead after 1 year

animeshmudalgi
animeshmudalgi Member Posts: 10

Tinkerer

edited October 2023 in 2020 Archives
The last time i used this laptop was 4 days ago. I havent had any problems with this laptop till now. Last day, i tried to turn it on but it was completely dead. No LED's, no fans, nothing. With charger/without charger, it was completely dead. Today i tried to turn it on and it booted and ran fine for 10 mins and went dead again. The laptop ran out of warranty a month ago. I have tried resetting the battery, tried with 1 ram module (have 2 installed) but nothing works. Its just dead.

Answers

  • Does your model have a button similar to this one?
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    In addition, the laptop turns on when you hold down several keys and without releasing them, press the power button?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • animeshmudalgi
    animeshmudalgi Member Posts: 10

    Tinkerer

    edited August 2020
    Does your model have a button similar to this one?
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    In addition, the laptop turns on when you hold down several keys and without releasing them, press the power button?
    No my model doesnt have this button. Laptop does not turn on by any means. Doesnt even show the charging LED after connecting the charger. Charger works fine. Tried attaching a different charger as well.
  • StevenGen
    StevenGen ACE Posts: 12,193 Trailblazer
    The last time i used this laptop was 4 days ago. I havent had any problems with this laptop till now. Last day, i tried to turn it on but it was completely dead. No LED's, no fans, nothing. With charger/without charger, it was completely dead. Today i tried to turn it on and it booted and ran fine for 10 mins and went dead again. The laptop ran out of warranty a month ago. I have tried resetting the battery, tried with 1 ram module (have 2 installed) but nothing works. Its just dead.

    Try Acer with your warranty as I'm sure that 1 month out won’t be a problem with such a major fault and they will honor a repair for your problems. Your problem seems to do with battery and charging issues, as having no power at all is mainly attributed to the battery/charger states and issues.   


  • animeshmudalgi
    animeshmudalgi Member Posts: 10

    Tinkerer

    edited August 2020
    StevenGen said:
    The last time i used this laptop was 4 days ago. I havent had any problems with this laptop till now. Last day, i tried to turn it on but it was completely dead. No LED's, no fans, nothing. With charger/without charger, it was completely dead. Today i tried to turn it on and it booted and ran fine for 10 mins and went dead again. The laptop ran out of warranty a month ago. I have tried resetting the battery, tried with 1 ram module (have 2 installed) but nothing works. Its just dead.

    Try Acer with your warranty as I'm sure that 1 month out won’t be a problem with such a major fault and they will honor a repair for your problems. Your problem seems to do with battery and charging issues, as having no power at all is mainly attributed to the battery/charger states and issues.   


    Thats the problem, i bought it in USA and i am now in India. Cant even send it back to USA within this year. Tried local Acer Authorized Center but they said it would cost me.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • animeshmudalgi
    animeshmudalgi Member Posts: 10

    Tinkerer

    This laptop, out of the blues, starts after random number of days/weeks/months, works for 15 mins then becomes dead again.
  • Have you tried to disconnect and reconnect the lithium battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)