Hello . My tablet iconia a3 a10 doesnt boot and after the logo ACER going to recovery mode

Keyvan
Keyvan Member Posts: 8 New User
edited March 18 in 2020 Archives
Hello . My tablet iconia a3 a10 doesnt boot and after the logo ACER going to recovery mode and choose any option again go to recovery mode.please help me . All of my works with tablet

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Unless you have something critical on there, go ahead and do the wipe/reset. If that doesn't allow it to boot normally then the next step is to download the latest OS from Acer (if there is one) and use the update from SD card option. If that doesn't work then likely the drive has died and it's time for a new tablet. :(
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Keyvan
    Keyvan Member Posts: 8 New User
    Billsey I don't know from where for download latest OS 
  • Keyvan
    Keyvan Member Posts: 8 New User
    And I don't know how to install . Please help me.thanks a lot 
  • Keyvan
    Keyvan Member Posts: 8 New User
    billsey said:
    Unless you have something critical on there, go ahead and do the wipe/reset. If that doesn't allow it to boot normally then the next step is to download the latest OS from Acer (if there is one) and use the update from SD card option. If that doesn't work then likely the drive has died and it's time for a new tablet. :(
    I downloaded firmware . This file is zip .
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Yes, you place the zip file in the root folder of a SD card formatted FAT32 then choose it from that menu item in order for it to install.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Keyvan
    Keyvan Member Posts: 8 New User
    billsey said:
    Yes, you place the zip file in the root folder of a SD card formatted FAT32 then choose it from that menu item in order for it to install.
    I did . But eror : installation abort.maybe I downloaded wrong file.if you has time please help and send me link of the OS .thank you so much
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    The link may be different for different locales. Check to see what's in the zip file, is it another zil file called update.zip? If so you put the update.zip file in the root of the SD card instead.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Keyvan
    Keyvan Member Posts: 8 New User
    billsey said:
    The link may be different for different locales. Check to see what's in the zip file, is it another zil file called update.zip? If so you put the update.zip file in the root of the SD card instead.
     Thanks billsey . I,ll check and try and I,ll tell you 
  • Keyvan
    Keyvan Member Posts: 8 New User
    billsey there isn't update.zip in folder .just one file in firmware folder = system-sign.img (640 m)
    How can to fix this problem :( 
    All my works with tablet 
    If I tell you serial number , would you give me the true link ?
    Thanks again for your helping 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    No that should be right. You could try renaming the zip file to update.zip and place it in the root of the SD card.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Keyvan
    Keyvan Member Posts: 8 New User
    billsey said:
    No that should be right. You could try renaming the zip file to update.zip and place it in the root of the SD card.
    Thank you blillsey .. I,ll try and I,ll tell you 🙏🙏

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Please do. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Is the firmware still having problems?
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