AN515-54-71FT, Charging Issues

AshtonDaniel
AshtonDaniel Member Posts: 1 New User
edited December 2023 in 2020 Archives
I recently recieved my new repaired AN515-54-71FT from manufacturer. 

Same laptop, the old problem is fixed (BSOD and faulty speakers), and now, within 24 hours, I just notice that it is unable to charge. The UI just says "plugged in" and NO "not charging" label which is weird. Also, orange light indicator is blinking when plugged in. 

Things I tried:

1. Uninstall and Install battery driver with soft and hard boot.

2. Reset Battery by holding the power button for 12 seconds and wait for 15minutes. 

3. Currently, I down the battery to 10%, and if possible, charge it to full. Unfortunately, 1 hour later, laptop is still at 10%. 

All method did not worked for me.

I do not dare to update the BIOS due to the new replacement of mainboard chipset. According to SysInfo, the system model is "Aspier XXXX". Aspire was spelled/labeled wrong. 

I am unable to open the back due to fear that I may break the warranty. 

Any suggestion/advice?

Thanks,
Ashton Daniel.

Answers