previously had Acer computer. Used their app (Egis) to encrypt some files on HD. Came across the drive recently and wanted to review contents but decryption program no longer works/ available. Can't find anything online (purchase or otherwise). Ransomware apps cannot fix since I was not hacked.
I have the same problem and with a newer Acer system. Why would they not provide an update on their own models? It means multiple files are unusable now. Please advise if a solution is found. Thank you.
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