Why automatic repair fail to start

saied
saied Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi, I have an Aspire 5750 that for some reason froze. I hard turned it off and was never able to boot it up. After tuning it on says" Preparing for Automatic Repair", then black screen. I can go to BIOS. I can't go to safe mode because F8 doesn't work. Called Acer and based on their recommendation bought a recovery USB ($50). I tried to use it but I get black screen without attempting  to repair. When I connect the hard drive to another Acer computer as external drive my computer finds the drive and I can open File Explorer but as soon as I click on the drive the computer tries to open and my computer freezes. I can see all my files using Minitool Partition Wizard but I can not save any files. The only thing I can do is to export as RSS file and I have no idea what to do with RSS file? I would appreciate it if some one can help to resolve this issue. Thank you so much.