Secondary storage(HDD) suddenly went missing after a proper shutdown.Acer Predator 17 g5-793

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Robjoe
Robjoe Member Posts: 4 New User
edited November 2023 in 2020 Archives
Good day,

My secondary drive went missing after a proper shutdown a week ago, it would appear again after a few restarts but now it won't re appear. The drive is detected on BIOS but not on Disk management and Device manager even after disk rescans, its also not appearing on command prompt.

Also with this problem the laptop seems to boot a lot slower.. Like 15-30 mins before it boots to windows which normally takes only like 7 seconds.

Anybody having the same problem? Or anyone knows how to fix?

Laptop is Acer Predator 17 g5-793

I7 7700 HQ
GTX 1060 6gb
16gb RAM
256 SSD
1 TB HDD(this is the one missing)

Thank you and stay safe.

Thread edited to add model number to the topic
Acer-Samuel

Answers

  • Robjoe
    Robjoe Member Posts: 4 New User
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    UPDATE : 

    The laptop prompt a Fixing D: before booting, I waited for it to finish. Still didn't appear.