Aspire 3 A315-34-P75H & M.2 SATA Kingston SSD

Zsuzsa
Zsuzsa Member Posts: 3 New User
edited October 2023 in Aspire Laptops
I installed an the above mentioned SSD into my notebook, but neither the BIOS or Windows detects it at all.
I tried even unplugging the HDD physically, still it won't detect it... Anyone else experienced this issue. 
I don't see any reason why it wouldn't work. Can anyone give me some advice? 

Answers

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Huh... that's interesting, SATA SSDs (M.2) are generally supported, the problem people often have is when trying to put NVMe drives in there if the port is not wired to a PCIe bus.

    A couple of questions:
     - Which firmware revision are you running? Is it the latest? In case the current one had a bug that prevented that, try upgrading it to the latest available at the support page.
     - What is the SATA operation mode set to? If there even is such a thing, it ought to be displayed in the firmware settings as well and to change it you may require going into the Main tab and pressing Ctrl+S for it to appear.

    I don't know the specifics, but I have read about systems being incompatible with some SSD controllers. I must be going senile or something because it wasn't that long I read it and I don't remember where (it wasn't Acer related). It was about Phison controllers being incompatible with some motherboards or something.
  • Zsuzsa
    Zsuzsa Member Posts: 3 New User
    The BIOS is the latest,  that was my first guess too, so I upgraded it (however the updates didn't mention compatibility fixes regarding the SATA controller), but the SSD is still undetected.
    This BIOS is very basic, It only has the AHCI option, I've already read about the CTRL + S method, but it doesn't result in anything, there's no change after pressing that, not even after saving, rebooting and entering BIOS.
    I really tried everything I could think of, and this is indeed a very strange issue. As you've said, I'd expected it to work because of NVMe SSD being the picky ones.
    So I've got nothing, could be a faulty SSD too, I have to check that, but atm I have no option for that.
  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Yep, it baffles me to, I wish I could try different M.2 disks in there and see which ones (if any) gets detected.
  • Zsuzsa
    Zsuzsa Member Posts: 3 New User
    Yeah... It seems to be a trial an error case. I've contacted Acer about this issue, maybe they can give an advice on this, maybe push a BIOS update to fix my problem.
  • makoshegyi
    makoshegyi Member Posts: 2 New User
    Hi Everyone!

    I have the same problem. Kingston A400 M.2 Sata SSD I thought that it is theoreticaly OK for Acer aspire A315-34 but not appears neither in Bios nor in WIN10 Disk manager.
    Is there ani upgrade to use this drive, or it is icompatible with the laptop? 
    Can you help me with an advise? 
  • makoshegyi
    makoshegyi Member Posts: 2 New User
    So finally it is solved. However many Acer Aspire told to support SATA m.2 SSD, this type supports m.2 NVMe interface. It is working well with a Kingston A2000 .
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