Charging Nitro 5 Causes a loud static noise on the mic.

Lei
Lei Member Posts: 8

Tinkerer

edited December 2023 in 2020 Archives
Everytime I charged my acer nitro 5, it causes a loud static noise in my headset mic, even if I'm using a usb soundcard, the noise won't stop unless I unplugged it. What should I do? 

Answers

  • What is the exact model? Example an515-51-75kz. If the problem only occurs when connecting the power adapter, have you checked if your electrical outlet (outlet ng koryente) has adequate grounding?
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  • Lei
    Lei Member Posts: 8

    Tinkerer

    What is the exact model? Example an515-51-75kz. If the problem only occurs when connecting the power adapter, have you checked if your electrical outlet (outlet ng koryente) has adequate grounding?
    Mine is AN515-43-R5RQ, and yes.. the problem only occurs when connecting the power adapter. Sorry but I don't know how to check the grounding of our electrical outlet, I'll try to search.
  • It would be interesting to check the grounding, to see if there is a problem with the power adapter or not. Also, does the same problem occur when restarting the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • Lei
    Lei Member Posts: 8

    Tinkerer

    It would be interesting to check the grounding, to see if there is a problem with the power adapter or not. Also, does the same problem occur when restarting the battery?
    Our house doesn't have any grounded socket - We do not have three prongs socket in our house. I tried using an extension wire with a three prong socket but the problem still persist. I'll try resetting the battery. If the problem still persist, I might opt to change our socket
  • Lei
    Lei Member Posts: 8

    Tinkerer

    Just an update, I reset the battery, but the problem still persist. Maybe I need to change our socket.
  • I suggest that you first check to see if the problem persists by plugging the laptop into a grounded outlet. I know that your residence does not have it, but it is necessary to check to see if there is a possibility that there is a problem with the power adapter.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Lei
    Lei Member Posts: 8

    Tinkerer

    Ohhh, yeah, that could be one of the possibilities. Thank you for that advice! If ever that the problem is my power adapter, is it covered by the warranty? or just the laptop itself?

  • Yes my friend.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)