Display gone haywire

TimM1
TimM1 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Whilst browsing emails the colours on my screen changed to the above; I’ve tried rebooting the laptop to no avail. This appears terminal, is it? Please bear in mind I’m not at all technologically inclined so please try to keep answers in layman’s language; additionally because of health issues I have limited daily access to the device. 

Answers

  • Hi! Check if the problem occurs when accessing the bios. To do this, restart windows and press the f2 key before the Acer logo. If it remains, it is very likely that there will be some in the hardware. If it doesn't, it's a problem with windows or drivers. I also recommend that you check if the problem occurs when you connect an external monitor to the hdmi port.
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