Laptop cannot boot after swapping secondary hard drives.

green_seed
green_seed Member Posts: 21 Troubleshooter
edited November 2023 in 2020 Archives
I have an Acer swift 3 315 52 g. It has 120 GB Hitachi M.2 SSD as the boot drive which is working just fine and a 1 TB WD blue HDD which gives read error in SMART tests. I bought a new Samsung 860 Evo 500 Gb. removed the HDD and swapped it but the laptop doesn't boot up, it is stuck in the Acer logo and I cannot access the BIOS using F2. 
It does boot up when the SSD is removed or the HDD is reinstalled. I also tried to allocate the disk first and partition it but it does not help either.
Samsungs Magician does not work as I have an SPCI based controller.

Answers

  • Can you check the version of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • green_seed
    green_seed Member Posts: 21 Troubleshooter
    egydiocoelho said:
    Can you check the version of the bios?
    its updated   ... 1.08
  • Did you install windows on ssd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • green_seed
    green_seed Member Posts: 21 Troubleshooter
    Did you install windows on ssd?
    no, it's my secondary drive. I guess its a problem with SSD. I then installed a new WD green and it works fine. The Samsung one is faulty I guess or is there something I have to configure that I am missing out.
  • green_seed
    green_seed Member Posts: 21 Troubleshooter
    Did you install windows on ssd?
    no, it's my secondary drive. I guess its a problem with SSD. I then installed a new WD green and it works fine. The Samsung one is faulty I guess or is there something I have to configure that I am missing out.
    and the Samsung SSD works just fine with external adapters so I am in doubt what to look for.
  • Can you send some photos of the bios settings? What happens when you press ctrl + s on the main bios tab and change the sata mode to ahci? It is necessary to activate safe boot in windows.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • green_seed
    green_seed Member Posts: 21 Troubleshooter
    Can you send some photos of the bios settings? What happens when you press ctrl + s on the main bios tab and change the sata mode to ahci? It is necessary to activate safe boot in windows.
    SATA mode is in RST with optane ( i don't have optane memory). I change it to ACHI and the laptop goes into automatic repair with no secondary drive in it. later I installed the Samsung SSD and still, it is stuck on the Acer logo, nothing happens. Can't even access the boot menu to at least verify that the bios is reading the drive.
  • OK! Enable rst with optane mode again and boot windows. Then, press windows + r, type msconfig, go to system boot and activate safe boot. Then, restart windows, access the bios, press ctrl + s on the main tab and change the sata mode to achi.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)