Acer KB issue

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited October 2023 in 2020 Archives
This discussion was created from comments split from: Keyboard not working.

Answers

  • LuccasDMC
    LuccasDMC Member Posts: 2 New User
    JackE said:
    >>>Thanks so much for your help! I will see if I can find someone willing to crack it open to take a look at the KB connector. I fear it is beyond my skill set unfortunately.  >>>

    It's really not that hard. Remove 9 screws from the bottom and pry the cover off with a credit card. Jack E/NJ


    Hello! I have an Acer Aspire E5-574 that had a sudden issue with its internal keyboard (as described by other users here). I've tried unistalling drivers, pressing battery reset button on the back of the notebook and also opening it and removing the battery, but to no avail. Should I exchange my keyboard or is the problem on the motherboard?
  • JackE
    JackE ACE Posts: 44,904 Trailblazer
    Try re-seating KB connector on the mainboard a few times to help clean its contacts. Jack E/NJ

    Jack E/NJ