Wifi connects but then later on disconnects

Liiiin
Liiiin Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi guys! I just recently bought (like 4 days ago) Acer Predator Helios 300 with a network adapter ( Killer (R) Wi-fi 6 AX1650x 160MHZ Wireless Network Adapter (200NGW). My laptop connects to our home wifi but then later on disconnects. I tried turning off the setting in Power Management of the network adapter but it still doesn't work. I also tried turning off the Network Cost Awareness of Norton Anti-Virus. If I connect our home wifi through ethernet cable, it is working perfectly fine but if its through wireless then that is where the issue happens. My classes are nearing and I want to solve this problem. I'm scared to update the drivers because it may affect my laptop. Also! I sent my laptop back to where i bought it and they changed it to a new one, but this new one still has the same problem. Do you guys know any solution for this? :(( Thank you so much!