Aspire E5-575 Crashes constantly

BrianDubya
BrianDubya Member Posts: 1 New User
edited October 2023 in 2020 Archives
My Acer Aspire E5-575 Crashes constantly, how can I resolve why it does so?
It has Windows 10 Home - Version1903 (OS Build 18362.959)

The Error (Blue Screen) is either:
Stop Code SYSTEM SERVICE EXCEPTION
What Failed: Win32kbase.sys

OR
Stop Code KERNEL SECURITY CHECK FAILURE

At least those are the 2 error codes I have managed to capture.

Thanks for any help,
Brian Weir
Brian@Weir.org

Answers

  • PauloSantAna
    PauloSantAna Member Posts: 1 New User
    Good morning, I have an Aspire E5-575, when I go to attend a class and the mini-videos start to rotate automatically on the screen, the screen keeps flashing ... It just stops flashing when I change and I go to another screen that doesn't is running the videos.