Acer Swift 5 issue with dc power jack plus warany one year

maciej991
maciej991 Member Posts: 8 New User
edited November 2023 in 2020 Archives
Hi i have bought swift 5 i5 10th , 3 months ago after past 3 months i have noticed loose connection between (  dc power jack )  and ( power adapter jack ) so whenever i was picking up my machine literally i had disconnections and connections okey fine .. next day i contact to acer service , they did arranged pick up for my machine after 10 days past i being emailed [ In order to resolve the issue the main-board would need to be replaced. ] I was like hola hola sir it is not a motherboard just dc power jack for 15 bucks so replace it and dont even trying to scam me , after few hours i rang them again about when my machine will be fixed and dispatched he said -you must make payment for your return the machine and assesment , 50 Pounds for that no wayyy i did not found such a thing in my orginal warranty and acer warranty about paying back for return they didn't even mentioned it before arrangement delivery and i'm not entitled to do so. Here ill attache this dc port pix