whats wrong with the battery

stefaan
stefaan Member Posts: 3 New User
edited October 2023 in 2020 Archives
I always let the powercable in the soccet and after a year the ligt indicator on the laptop stays orange.
Can this be that the battery is malfunctioning? the latop is just one year old.

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning stefaan !

    Which EXACT model of your laptop?
    Use BatteryInfoView and post a print here.
    Also perform the battery reset:

    https://www.youtube.com/watch?v=NfhgnxUJoZo&feature=emb_logo

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • stefaan
    stefaan Member Posts: 3 New User
    Hi MClane;
    My laptop is the acer aspire  3 A315-53-85GE.
    I did the reset for the battery as you sugested.

    BATTERY INFO:
    Description    Value   
    Battery Name    0x38314234314341   
    Manufacture Name    COMPAL    
    Serial Number    9809   
    Manufacture Date       
    Power State    Discharging   
    Current Capacity (in %)    77.2%   
    Current Capacity Value    25.504 mWh   
    Full Charged Capacity    33.037 mWh   
    Designed Capacity    36.712 mWh   
    Battery Health    90.0%   
    Voltage    11.745 millivolts    
    Charge/Discharge Rate     -5.859 milliwatts    
    Chemistry     Lithium Ion   
    Low Battery Capacity (1)    984 mWh   
    Low Battery Capacity (2)    3.280 mWh   
    Critical Bias       
    Number of charge/discharge cycles    0   
    Battery Temperature       
    Remaining battery time for the current activity (Estimated)    03:44:04   
    Full battery time for the current activity (Estimated)    04:50:15   
    Remaining time for charging the battery (Estimated)       
    Total  time for charging the battery (Estimated)
    Hope you can see anything usefull in this batterycheck   



  • stefaan
    stefaan Member Posts: 3 New User
    Hi MAcLane;
    I just wanted to inform you that the battery problem seems to be fixed after a battery reset.
    Thanks for the advice.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Great!
    Accept my answers that helped you!

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!