My Acer Nitro 5 charger keeps going in and out

iamaywc
iamaywc Member Posts: 2 New User
edited December 2023 in 2020 Archives
I have replaced the DC in jack connected to the mother board, and I have purchased a brand new charger - it charges and works perfectly but when I am gaming for like 45 minutes or so, the charging will start going in and out, can someone PLEASE tell me what I have to do. PLEASE! 

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    iamaywc please post your issue in the correct forum this is predator/triton only you need to ask on nitro forum i will ask the staff to move your thread to the correct place

    Also your issue might be a hardware issue if youre still under warranty i suggest you contact acer and send it back to get it checked also have u optimised your windows properly and undervolted check here bare in mind if the adapter cannot provide enough power to the cpu/gpu the battery will kick in to help with more power thats the main purpose of the battery to do so and when the battery goes under 40% you will notice a performance cut down as the adapter will try to charge the battery and cannot do both at same time at this point stops what youre doing and let the battery charge to full also never start any game with the battery under 100% never game on battery (you will only damage it only use it on emergency and really light works) and check your battery wear with hwinfo or battery bar pro if more than 20% its faulty consider replacing it good luck :)



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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