Throttling Issue

Rohit_Madu
Rohit_Madu Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives
Why is my helios 300 (PH317-53-726Q) throttling on turbo mode, can anyone help me to resolve the issue?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Rohit_Madu first of all do not use xtu use TS check here xtu its intel bugged garbage software uninstall it properly by resetting settings to defaults removing it shutdown (not restart) and reset bios to defaults then use TS also optimise your windows properly and if still needed repaste it with kryonaut or similar if you can without voiding your warranty or send it back to acer to get it repasted with stock paste and keel the back lifted 2/3" at all times for a proper airflow good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Rohit_Madu
    Rohit_Madu Member Posts: 15 Troubleshooter
    xapim said:
    Rohit_Madu first of all do not use xtu use TS check here xtu its intel bugged garbage software uninstall it properly by resetting settings to defaults removing it shutdown (not restart) and reset bios to defaults then use TS also optimise your windows properly and if still needed repaste it with kryonaut or similar if you can without voiding your warranty or send it back to acer to get it repasted with stock paste and keel the back lifted 2/3" at all times for a proper airflow good luck :)
    Still Throttling Idk what to do and my device is even reaching 90C, which has never happened before even though how much CPU/GPU consuming games I played, I just bought my device in march 2020 I don't think it would be needing a repaste rn 
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    Rohit_Madu doesnt matter if its brand new or no mostly the stock paste its already bad and if badly applied makes it even worse this is a common issue when mass production devices i suggest you to follow my advices above either do it yourself if youre able to or send it back theres no other options here good luck


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/