Predator sense won’t download on Predator triton 300

JonathanAviationJonathanAviation Member Posts: 1 Newbie
Hello! How are you? 

I recently repaired my Acer Predator Triton 300 to the Acer Service Center because of black screen. And when I got my laptop back today, the Predator sense won’t open (It shows the logo and closed itself) I’ve tried to do the admin command, but it still won’t work.

So I’ve decided to un-install it then re-install. But when ever I tried to Install the setup, It always said “computer not supported” I’ve tried to search this up on this community, but couldn’t find anything to solve this. Does anyone know how to fix this? I really appreciate the help. Looking forward for your answers. Thank you!

FAQ & Answers

  • GAMING6698GAMING6698 Member Posts: 3,504 Supercomputer Wrangler
    @JonathanGraeff
    This computer is not supported” when installing the PredatorSense software. This error may occur if the model name in the BIOS does not include the word Predator (i.e., G6-710 instead of Predator G6-710).
    Check model name in acer center centre 

    The model name will need to be updated to include the word Predator. This can only be done at a local service center. Please contact acer service centre again 
    click on "Yes" if it answers your question.
    God has established his kingdom on earth in such a way that we must ask for help.
    my Acer nitro 5 (AN515-43) userbenchmark

  • xapimxapim ACE Posts: 5,625 Pathfinder
    edited July 19
    JonathanAviation as it was said above by GAMING6698 check if the model in the bios its the exact same model of the laptop it had to contain the following for ex (Predator G3-572) if its not in this format you need to send it back to acer to get the bios name changed to the correct one only they can do it also you can follow the exact steps here if needed uninstall ps completely check here and reinstall good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/1969145569968592/
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


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