My problem is my CPU fan is not working however my GPU fan is working fine.

kajendran
kajendran Member Posts: 2 New User
edited October 2023 in 2020 Archives
Hi Guys. Im using Acer Predator helios 300. The model is PH315-51-510T.  Lately My CPU Fan is not working. Kindly please assist on this.

Answers

  • Does the same problem occur when resetting the battery?
    Have you taken apart the notebook to check the fans?
    Is your notebook under warranty?
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    kajendran if the battery powerdrain and reset bios to defaults doesnt work as @egydiocoelho stated above check if the fan its physically stopped if so cou well be either the fan faulty or a loose/damaged power cable either way in these cases if you still on warranty the best ts always to contact acer support and send it back to get it checked good luck


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
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    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/