acer a515 51g 58gz will not power on

Slackerson
Slackerson Member Posts: 13

Tinkerer

edited October 2023 in 2020 Archives
I press the power button on the keyboard, the power LED lights up for a few seconds, then goes dark. No activity on the screen, no fans spinning up, no post. 
Steps taken so far:
Pressed the batter reset button through the hold on the bottom (anywhere from 20-30 seconds several times)
Replaced the battery

I saw something about a button beneath the memory module cover, but my model does not have that button. I do see the solder pads where it would go if it did have that. 

Any other ideas on this model? My fear is that solder for one of them main components on the mobo has cracked. 
«1

Answers

  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>the power LED lights up for a few seconds, then goes dark.>>>

    Was a replaceable RAM module installed? If yes, remove it and see if the laptop power LED will stay lit. If not, temporarily disconnect the HDD to see if will then stay lit. Also remove any devices plugged into the external ports to see if it has any effect on the LED staying lit. Jack E/NJ  

    Jack E/NJ

  • Have you tested with another ram? Is your notebook still under warranty? When you press several keys and never release, what happens when you press the power button?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    Which keys should I press? When I power it on I heard and see nothing from the PC other than the power LED come on for about 3 seconds, then it goes dark. I tested with another RAM, same result. My notebook is no longer under warranty. 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Press any keys, doesn't which. If still nothing, remove the RAM module. Then try to turn it on again. Does the power LED  stay lit with the RAM module? Jack E/NJ

    Jack E/NJ

  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    i get the same behavior with or without the RAM module. Blue LED for about 3 seconds. I tried this while pressing several keys and then the power key, i held the buttons pressed for an extended time
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Replace the RAM module. Now disconnect the HDD. Does the power LED now stay lit with the HDD disconnected?  Jack E/NJ

    Jack E/NJ

  • It is important that you inform whether the notebook is under warranty.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    The laptop is no longer under warranty

  • When you press and hold several keys, what happens when you press the power button?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    The blue LED comes on for about 3 seconds, nothing else happens. No sounds (fans, hdisk spinning up, beeps, etc...), nothing on the screen. 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Does the blue power LED stay lit with the HDD disconnected? Jack E/NJ

    Jack E/NJ

  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    The blue light does not stay lit with the HDD disconnected
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>I press the power button on the keyboard, the power LED lights up for a few seconds, then goes dark.>>>

    Did this originally happen suddenly for no apparent reason? Jack E/NJ

    Jack E/NJ

  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    Yes, one day it was working, the next day it was not, no warning 
  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    >>>I saw something about a button beneath the memory module cover, but my model does not have that button. I do see the solder pads where it would go if it did have that. >>>

    Is this where you see the solder pads? Jack E/NJ



    Jack E/NJ

  • Colleague JackE is referring to this button:
    Acer nitro A515-51-78D6 no liga depois de instalar o SSD  Acer
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    this is what i see under my memory cover
  • Can you take the notebook apart and disconnect the keyboard, the rtc battery and the lition battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Slackerson
    Slackerson Member Posts: 13

    Tinkerer

    i cant disconnect the Lition and rtc battery, and i unplugged the keyboard ribbon cable, what would be the next step?
  • Did your model come with onboard + offboard ram? What happens when you disconnect the offboard ram?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)