next@acer 2020

x27 Powering Down

bdp5bdp5 Member Posts: 3 New User
Sometimes when I game with my x27 (in 98hz mode) with an HDR game, the monitor will randomly power down. I mean all the way down; no power light at all. In order to get it back to powering on, I have to actually unplug the power brick from the power supply and plug it back in. It is really annoying. I am obviously out of warranty (and I will never buy a refurb product from Acer again). Has anyone encountered this issue and is there a fix?

FAQ & Answers

  • billseybillsey ACE Posts: 10,879 Trailblazer
    Is your power supply plugged into the wall or into a surge arrestor or UPS?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • bdp5bdp5 Member Posts: 3 New User
    billsey said:
    Is your power supply plugged into the wall or into a surge arrestor or UPS?
    Surge protector 
  • billseybillsey ACE Posts: 10,879 Trailblazer
    Try moving it to a wall plug and see if it makes any difference.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • bdp5bdp5 Member Posts: 3 New User
    I did, still powers down 
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