This laptop throttles a lot and is not performing to its maximum potential.
There is a YouTube channel called mike's unboxing and review which get 1235 score on cinebench r20.
while mine gets around 965 in r20 (probably because of single channel 8gb ram)
but actually a regular ryzen 5 3500u gets somewhere between 1400-1500.
I think there is a problem with the firmware or bios or firmware and acer should fix it.