black screen on startup

techartisticomc
techartisticomc Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have in my high school two Acer TravelMate P259 series model n16q2, at startup the screen remains black, you can not access the bios.
I tried to replace: ram, battery, hard disck but from the same problem.
help me

Answers

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  • billsey
    billsey ACE Posts: 35,323 Trailblazer
    Is there any indication the systems are starting up? Fans, lights, etc... If they are likely coming up but with no display try connecting an external monitor. If that seems to be working fine then your issue is with the display. If there's no external display but you hear the HDD and fans spinning away then it's more likely the MB. If nothing comes up at all, or the fans just spin for a second and shut down it again points toward the MB.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.