Acercloud update! Help!!

yuckily
yuckily Member Posts: 22 New User

I have already update Acercloud to the latest version, but when i open clear.fi Media, it always telling me that there's an upadte!

 

I’m using windows 8 64bit & Acercloud ver 2.02.2018

I've re-install Acercloud app many times!

 

Plz help me!!

Answers

  • Sky
    Sky Member Posts: 3 New User

    maybe you can try another network

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I would suggest that you first uninstall AcerCloud and any remaining clear.fi applications.

    Then download AcerCloud and install.

    When the installation is complete, there will be updates to download and install for several of the applications.

    AcerCloud 2.02.018

    clear.fi Photo 2.02.2009

    clear.fi Media 2.02.2009

    AcerCloud Docs 1.01.2007

     

    Each of these will take some amount of time to download and install the updates.

    Let each process without shutting off the system or going into sleep mode.

     

    What specific message is clear.fi Media giving you about an update?

  • yuckily
    yuckily Member Posts: 22 New User

    thx

    but i tried this and it still told me to update!

    is there any other way?

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    What version does it show you are at with clear.fi Music ?

     

    What version is it showing you need to update to?

  • yuckily
    yuckily Member Posts: 22 New User

    no update version is showing ,just told me "All the installed applications are up to date. Enjoy AcerCloud right now!"

    but when i open clear.fi Media, it still tell me "New update found"

    my clear.fi Media and clear.fi Photo all v2.02.2009

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Are you able to use clear.fi Media after getting the "update" message?

This discussion has been closed.