wifi connection problem

sanketjc2000
sanketjc2000 Member Posts: 5 New User
edited December 2023 in 2020 Archives
I am not able to connect my laptop acer niro 5 2018 wifi.when I connect my charger to pc wifi gets diconnected but when I remove the charger pin I am again abke to connect my wifi.
please help this is the weird issue i encountered I tried every thing with driver reinstallation/internet search but non of them gave me proper assitance help.

Answers

  • MihaiEVO
    MihaiEVO Member Posts: 72 Devotee WiFi Icon
    Try a older version of the driver. Please let me know your exact model so I could be further of assistance, since some models have Intel wifi boards, Realtek and probably Qualcomm Atheros.
  • sanketjc2000
    sanketjc2000 Member Posts: 5 New User
    acer nito 5 2018 ryzen 2500u 8gb AN515-42 bios version1.11.I also formated setting and laptop
  • MihaiEVO
    MihaiEVO Member Posts: 72 Devotee WiFi Icon
    Have you tried using the wifi driver provided by Microsoft? They usually give a wifi driver as soon as Windows is set up... You could try downloading older drivers for your wifi board. But first, try downloading the drivers from the acer website (make sure it's the exact driver for your wifi board - eg. if your wifi board is from Atheros, you get the Atheros wifi driver), see if they are working. If not, try updating your driver through Device Manager (you can find a tutorial on the internet). If nothing of the above works, try searching for older wifi drivers for your specific wifi board. To find your wifi board, you can use HWiNFO64 and find your model. Then you could do a google search for drivers compatible with your wifi board. If none of these work, I don't know what else I could help you with. Please note that I'm not an acer employee, but a fellow member of the community as you. Please let me know if it fixed something.