SF315-52 gives black screen after Acer logo

MohamedNasr972
MohamedNasr972 Member Posts: 7

Tinkerer

edited November 2023 in 2020 Archives
My SF 315-52 refuse to boot after the battry died I recharged it and then the screen gives me Acer logo then turned black 

Best Answers

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Answer ✓
    Make sure you have followed all the steps on that battery reset button. Disconnect power and press and hold the button for 15-30 seconds, then release and wait for 15-30 minutes. Plug the charger back in, but wait for it to indicate a full charge before trying to turn it back on. Let us know the results.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Answer ✓
    Great! You would be surprised how many people end up skipping one of the steps and not having it fix things. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Have you changed anything in the BIOS? What happens if you leave it at that screen overnight with it plugged in?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MohamedNasr972
    MohamedNasr972 Member Posts: 7

    Tinkerer

    no, I didn't change anything. the problem happens every time I use the machine unplugged till it drains the battery. then I have to reset it form this small button in the bottom of the lap
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Answer ✓
    Make sure you have followed all the steps on that battery reset button. Disconnect power and press and hold the button for 15-30 seconds, then release and wait for 15-30 minutes. Plug the charger back in, but wait for it to indicate a full charge before trying to turn it back on. Let us know the results.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • MohamedNasr972
    MohamedNasr972 Member Posts: 7

    Tinkerer

    Thank you I'll try and let you know 
  • MohamedNasr972
    MohamedNasr972 Member Posts: 7

    Tinkerer

    Make sure you have followed all the steps on that battery reset button. Disconnect power and press and hold the button for 15-30 seconds, then release and wait for 15-30 minutes. Plug the charger back in, but wait for it to indicate a full charge before trying to turn it back on. Let us know the results.

     
    thank you very much. I followed the steps and it worked fine 
  • billsey
    billsey ACE Posts: 34,912 Trailblazer
    Answer ✓
    Great! You would be surprised how many people end up skipping one of the steps and not having it fix things. :)
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.