Acer aspire damaged 😞 😭 by service engineer please help

siddeshas23
siddeshas23 Member Posts: 7

Tinkerer

edited October 2023 in 2020 Archives

I had to replace the motherboard so I filled compliment repair request and the service engineer came and replaced but also he made several damaged 😞😭😞😞😞 to my laptop  I am relay disappointed because it's new laptop 

This bubble is hitting the laptop screen 😡😡 not able close the lid😣😣
i have purchased it from online and in warranty it's ceraly writing physical damage not covered so is there and solution for. This please 😟😟☹️ reply and try to resolve my problem

Answers

  • Xiang
    Xiang Member Posts: 2 New User
    wow that is really bad i would file a complaint if i were you. it looks like the repair guy was trying to open your laptop with a crowbar or a knife. this is so shameful and embarassing. don't let them get away with this! 
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 702 Moderator
    Hi @siddeshas23,

    We are sorry to hear of what happened. Please understand Acer Community is a Peer to Peer support. Hence, regarding your request i would suggest you to contact your local Acer support for help.

    Contact details: https://www.acer.com/ac/en/IN/content/service-contact

    Note: This thread will now be closed.

    Regards,
    Acer-Samuel
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