Acer Nitro 5 AN515-54-76ZC WiFi Connection Issue

NickOuji
NickOuji Member Posts: 3 New User
edited December 2023 in 2020 Archives
Recently I just bought this AN 515-54 model with i7-9750H and GTX 1660ti.
From day one I used it after done with all the windows updates, I have this wifi issue where it happened a lot while gaming in an online game (sometimes while the laptop in an idle state as well).
The wifi disconnected by itself, and I quickly try to reconnect to the same wifi, it will have no internet connection at all.
Every time this happens, I have to use the troubleshoot problems option to fix the connection.
After the troubleshoot, the windows always mentioned  "wifi doesn't have a valid IP configuration" problem has been fixed. After it is fixed, the wifi will automatically connect to wifi as usual again.
Since it keeps happening, I keep getting disconnect while gaming. Any solution to fix this?

I have tried what most of the netizen already suggested to do (such as using cmd prompt to renew, flush and etc, reset wifi adapter, uninstall wifi adapter in device manager)
None works out.

Best Answer

  • NickOuji
    NickOuji Member Posts: 3 New User
    Answer ✓
    Update on my case:

    After a new big update from windows that solved a lot of bugs, it seems the wifi-6 connection issue of mine, also got solved.

Answers

  • NickOuji
    NickOuji Member Posts: 3 New User
    Update on my case:

    My house is two levels of the house. Whenever I played an online game on the upper level, the problem occurred.
    It got to disconnect and when I try to connect to the adapter again, it will have IP address problem that I have to go through "windows troubleshoot" first before I get to connect to the internet. Playing on a lower level, no obstacle between my device and the adapter, the problem doesn't occur so far. This kind of problem never happened with the old Lenovo gaming legion notebook from 3 years ago.

    Of course, when I try to switch the wifi card with my old Lenovo legion, the problem code [10] occurred so I assumed it is not compatible with this device.
    My old device is not using wifi-6, just normal Intel(R) Dual Band Wireless-AC 7265.
                                  
    Name: Wi-Fi
    Description: Intel(R) Wi-Fi 6 AX200 160MHz
    Physical address (MAC): de:7a:e2:37:9e:94
    Status: Operational
    Maximum transmission unit: 1492
    Link speed (Receive/Transmit): 144/144 (Mbps)
    DHCP enabled: Yes
    DHCP servers: 192.168.0.1
    DHCP lease obtained: ‎Wednesday, ‎17 ‎June, ‎2020 8:37:54 PM
    DHCP lease expires: ‎Wednesday, ‎24 ‎June, ‎2020 8:37:54 PM
    IPv4 address: 192.168.0.196/24
    IPv6 address: 2001:e68:544c:2f25:e5f0:2f8a:8867:cefc/64, 2001:e68:544c:2f25:15c4:6c75:8dcd:8766/128, fe80::e5f0:2f8a:8867:cefc%13/64
    Default gateway: fe80::eb6:d2ff:fed2:3c85%13, 192.168.0.1
    DNS servers: 2001:e68::b:68, 2001:e68::b:69, 192.168.0.1, 2001:e68::b:68, 2001:e68::b:69
  • NickOuji
    NickOuji Member Posts: 3 New User
    Answer ✓
    Update on my case:

    After a new big update from windows that solved a lot of bugs, it seems the wifi-6 connection issue of mine, also got solved.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Nice mate, accept one of your comments as a solution to close the topic.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158