Acer Swift ( SF314-54 ) loses connection with an external monitor 2-3 mins after booting

Morwen
Morwen Member Posts: 1 New User
edited November 2023 in 2020 Archives
Well, basically what it says above. After several months of working together without any problems, I suddenly lost the connection to my monitor ( ACER KG 241 ) while working. The screen went black, then a check for HDMI 1 & 2 was performed and then the error message "No signal" appeared. After that the monitor went on standby.
The first time around rebooting my laptop / pulling and reinserting the plugs helped ( and the setting worked for a day ) but today nothing seems to help. I boot the laptop, everything seems fine and then the monitor turns itself off after 2-3 minutes max. I used another HDMI cable and checked / updated all the drivers, nothing. What else could I do? I would really appreciate any tips as home office on a tiny laptop is not particularly comfortable.