charger not detected

asdffdsa
asdffdsa Member Posts: 1 New User
edited October 2023 in 2020 Archives
my device name is aspire A715-72G

it can't detect the charger being plugged in, and I tried this on 2 identical chargers(the default one that comes with the computer), but both weren't detected.
//when I say undetected, I mean there are no changes in the computer when plugged in, like the power status(charging, not charging, on battery, etc) not changing and remaining on the "on battery" status.

However, if the charger is plugged in, although the computer doesn't show any changes (no change in status in the power settings), it still keeps the battery at the percentage it started with. It also occasionally charges properly, charging it up by 20-30% in one day.

It isn't a problem with the charger, as I already tried it on 2 identical chargers that are compatible with the laptop. 

where is the problem?