laptop charging frequently disconnects then after 2-5sec its charging back again - nitro 5 an515-5

mhasandx
mhasandx Member Posts: 47 Devotee WiFi Icon
edited November 2023 in 2020 Archives
Hello guys , recently i am facing a weird problem. I always try to use the laptop on AC plug in mode. But from today i am seeing that my charging does not gets to 100%. like when the battery charge goes to about 90%, i face this issue. Charging disconnect and after sometime its starts charging again. this keeps going on. Because of this i also can not play game because high performance mode wont active without 100% charge.  Also its getting annoying that when u are try to do something and the charger plug in sound on and off keeps popping. Destroys the full concentration.
I will post a video demonstating the problem. 
Please help me guys. My laptop warrenty got over on may 2020

Answers

  • What is the exact model? Example AN515-51-75KZ. What happens when you uninstall the AC adapter and battery drivers in the device manager? Can you check the battery status with hwinfo64? Have you tried to reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    What is the exact model? Example AN515-51-75KZ. What happens when you uninstall the AC adapter and battery drivers in the device manager? Can you check the battery status with hwinfo64? Have you tried to reset the battery?
    My laptop Model is Acer nitro 5 an515-51 core i5 7th gen 7300HQ
    HWinfo 64 screenshot 
    i tried the battery reset. it worked for 30sec i guess then it went back to again to problem stage
  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    Here is the video of problem demonstation. Look at the battery indicator. Also. for this problem. my chargin light never turns blue. it always stays as orange color
     youtube link of the video
     https://www.youtube.com/watch?v=psmxi2_15WU
  • Your battery has almost 30% wear. I suggest you try to calibrate it.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    Your battery has almost 30% wear. I suggest you try to calibrate it.
    How do i do that?
  • Check this link!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • shisui
    shisui Member Posts: 4 New User
    mhasandx said:
    Your battery has almost 30% wear. I suggest you try to calibrate it.
    How do i do that?
    is that worked for u or not tell me please
  • mhasandx
    mhasandx Member Posts: 47 Devotee WiFi Icon
    shisui said:
    mhasandx said:
    Your battery has almost 30% wear. I suggest you try to calibrate it.
    How do i do that?
    is that worked for u or not tell me please
    yeah, after recalibrating 5 times. it went back to nornal
  • shisui
    shisui Member Posts: 4 New User
    or u can tell me the steps u did to fix this problem cause i hate this
  • shisui
    shisui Member Posts: 4 New User
    so have u tryied to reset battery from it own button or what ?mhasandx said:
    shisui said:
    mhasandx said:
    Your battery has almost 30% wear. I suggest you try to calibrate it.
    How do i do that?
    is that worked for u or not tell me please
    yeah, after recalibrating 5 times. it went back to nornal

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)