My Acer Aspire E5-573G charging problem

yusufhafiz08
yusufhafiz08 Member Posts: 1 New User
edited October 2023 in 2020 Archives
my Acer Aspire E5-573G only charges when it is turned off or if it is in sleep mode , its battery life has also reduced

Answers

  • JackE
    JackE ACE Posts: 45,213 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design capacity with full charge capacity. Post screenshot if possible. Jack E/NJ

    Jack E/NJ