Hello everyone, need help hello somebody i need help

метал
метал Member Posts: 3 New User
edited December 2023 in 2020 Archives
Original Content:
Проблема заключается в работе моего ноутбука,все драйвера на нем установлены в 2017 то есть заводские и сейчас когда я включаю несколько программ или же стрим на весь экран то у меня появляются системные прерывания и занимают большую часть цп около 90% я обратился в поддержку acer и мне сказали лишь что при запуске ноутбука нужно вернуть его к заводским настройками очистив диск C,но я не понимаю чем мне это поможет,и в чем смысл тогда,мне нужно очистить ноутбук или же просто обновить всевозможные драйвера,помогите пожалуйста

Translated Content:
The problem is the operation of my laptop, all the drivers on it are installed in 2017, that is, the factory ones and now when I turn on several programs or stream to the full screen, I get system interrupts and occupy most of the CPU about 90%, I turned to acer support and I was only told that when you start the laptop you need to return it to the factory settings by clearing the C drive, but I don’t understand how this will help me, and what is the point then, I need to clean the laptop or just update all kinds of drivers, please help

Content Translated from Russian to English
 Acer-Erick

Answers

  • Can you translate your question into English and provide the exact model of the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • метал
    метал Member Posts: 3 New User
    Can you translate your question into English and provide the exact model of the notebook?
    The problem lies in my laptop,all drivers installed on it in 2017 that is factory and now when I turn on a few programs, or stream in full screen then I get interrupts and takes most of the CPU usage around 90%, I contacted the acer support and they told me that when you start the laptop you need to return it to factory settings, clearing the C drive,but I don't understand what is it and what's the point then,I need to clean the laptop, or simply to update all sorts of drivers,please help 
    model my loptop is Acer Nitro AN515-51
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • метал
    метал Member Posts: 3 New User
    i update geforce drivers all time, i have programm,im not sure about intel driver because i dont have somebody from intel