Trackpad Problem After V1.17 BIOS Update

SidGup
SidGup Member Posts: 79 Die Hard WiFi Icon
edited October 2023 in 2020 Archives
My Acer Aspire A315 41 R95s is having problem after bios update to 1.17.Now the trackpad is deteced as PS2 Compatible mouse which means i cannot use gestures and all as it is not detected as Elantech.
Ive tried to install drivers from offical website but after that the trackpad doesnt work and i have to rollback to previous drivers.
Anyone having the same issue?Please let me know

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,315 Trailblazer
    Answer ✓
    Some models are experiencing problems with this new version of the bios. see this link: https://community.acer.com/en/discussion/comment/850959/#Comment_850959

    You can also try to press ctrl + s on the bios, change the touchpad function and check if it works. Also try resetting the battery:
    https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=3&t=0s
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,315 Trailblazer
    Answer ✓
    Some models are experiencing problems with this new version of the bios. see this link: https://community.acer.com/en/discussion/comment/850959/#Comment_850959

    You can also try to press ctrl + s on the bios, change the touchpad function and check if it works. Also try resetting the battery:
    https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=3&t=0s
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • SidGup
    SidGup Member Posts: 79 Die Hard WiFi Icon
    Some models are experiencing problems with this new version of the bios. see this link: https://community.acer.com/en/discussion/comment/850959/#Comment_850959

    You can also try to press ctrl + s on the bios, change the touchpad function and check if it works. Also try resetting the battery:
    https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=3&t=0s
    Sir thanks for ur quick response but i wanna know if downgrading is safe or not as I've heard downgrading bios is not recommended.
    Again thank u sir

  • SidGup
    SidGup Member Posts: 79 Die Hard WiFi Icon
    Some models are experiencing problems with this new version of the bios. see this link: https://community.acer.com/en/discussion/comment/850959/#Comment_850959

    You can also try to press ctrl + s on the bios, change the touchpad function and check if it works. Also try resetting the battery:
    https://www.youtube.com/watch?v=NfhgnxUJoZo&list=FLVBqwtBw09_Z9tXo1Injakw&index=3&t=0s

    Thank u man thank u very much I went to bios and pressed ctrl + s and changed  to advance then installed elantech driver and hurray it is now working as precision one.
    Thank god for making u man u r such a expert in this field.Thanks Again I am so happy that i dont have to downgrade bios
    Peace

  • You are welcome. On the other question, downgrade is risky.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)