Acer swift SF514-52 - dead

Worthette
Worthette Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hi, need some major help on this one!
So same as everyone I have been working fine with this laptop absolutely fine, all plugged in no problem. I go back to the office today for the first time and the laptop just goes black on me and dies after a few hours. I can't get it to come to life in any way. Have changed sockets, checked fuse, held the on/off button down for 30 seconds nothing, no lights on the keyboard. Its like it the battery is drained but I can't get any power even back into it.

Any ideas wise ones? Is this a known error? BTW I should say this is under a year old!! So hoping all under warranty as these are pricey models.

Thanks for any help

Answers

  • billsey
    billsey ACE Posts: 31,647 Trailblazer
    Yeah it sounds like now is the time to contact Acer support and get the warranty process started. They're still running a bit slow due to the whole COVID-19 thing, so be patient...
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