My Acer aspire 7740-624G50Bn is not booting ...it just power on then show acer then off and repeat

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Edison509
Edison509 Member Posts: 9

Tinkerer

edited October 2023 in 2020 Archives
 Acer Aspire 7740-624G50Bn

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  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Shut laptop off by pressing and holding power button. Then press and hold the F2 key. Then turn the laptop on. Is the HDD detected in the BIOS INFORMATION and BOOT tabs? Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    Yes HDD is detected :'( 
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    In both Information and Boot tabs? Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    Yes it is HDD is detected in both and yet its still having the same issue :/
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    (1) Did this happen suddenly for no apparent reason?
    (2) What Windows versions is on  the machine now?

    Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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     It happened when I forgot to shut down  and I was using windows 10 os
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Was it plugged in when you forgot to shutdown? Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    Yes it was plugged in and charging  ...............    :'(
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Remove the charger. Then remove the battery pack. Then press and hold the power button for about a minute without the battery pack. Then replace the battery pack. Plug the charger back in. Wait till the battery charge indicator turns blue. Then try to turn it on again. Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    Ok let me try that and see if it will boot on.............. :/
  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    I have done that .... yet the issue still persist .... I even left it for a period of time yet it still have thr same issue 
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Does the system behave the same way on the charger alone without the battery pack installed? Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    Yes it does ......even  with or without  charger on
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    OK. Does the laptop still stay on OK when  booted into the BIOS menu with the F2 key? Jack E/NJ

    Jack E/NJ

  • Edison509
    Edison509 Member Posts: 9

    Tinkerer

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    The laptop worked today after I fixed another hard disk drive on it..seems it was the HDD that developed fault .....Thanks for the info though ..I really appreciate .
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
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    Yep. That makes sense. Jack E/NJ

    Jack E/NJ