Did not get confirmation email after order

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DrIndy
DrIndy Member Posts: 1 New User
edited April 12 in 2020 Archives
I Ordered an Acer Predator XB1 gaming monitor this morning but did not receive an email of confirmation and shipping yet. Its been more than 5 hours. On my credit card account it says the Acer order payment is pending. What is going on?? 

Can anyone help?

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  • Samuel-Acer
    Samuel-Acer Moderator Posts: 687 Moderator
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    DrIndy said:
    I Ordered an Acer Predator XB1 gaming monitor this morning but did not receive an email of confirmation and shipping yet. Its been more than 5 hours. On my credit card account it says the Acer order payment is pending. What is going on?? 

    Can anyone help?
    Hi,

    Please understand Acer community is a peer to peer support. Unfortunately we would not be able to assist you. However, we would recommend to contact Acer store  go get more information.

    Regards,
    Acer-Samuel