WHEA UNCORRECTABLE ERROR BSOD while gaming (Predator Helios 300)

d0ntK
d0ntK Member Posts: 1 New User
edited October 2023 in 2020 Archives
I've had this problem happen to me before but it somehow was fixed after I was told to uninstall Avast as it was rarely known to be the cause of this problem. But after around 6-8 months later it has come back and I've no clue why. It may actually be hardware related this time around but I can't easily pry open the laptop to check if the're hardware components that are faulty or not.

As the title says it only happens when I'm gaming with very demanding games, in my case while playing Monster Hunter World which is a very demanding game on pc. It's been happening for the past few weeks and at this point I'm starting to get worried & annoyed as it forcefully stops my experience and am worried it may brick the laptop in one of these occasions. 

I don't think I overclock my cpu as I never use predator sense, I do undervolt it to lower temperature related issues but that shouldn't be the cause as the BSOD has happened even without using undervolt.


Here's the dump file the BSOD generated last time it happened:

https://1drv.ms/u/s!AiOwkxaykL0fhUZiLQFRz2xbZrp9?e=bo1CeQ


system specs (Speccy):

Operating System:

Windows 10 Home 64-bit

CPU:

Intel Core i7 7700HQ @ 2.80GHz

Kaby Lake 14nm Technology

RAM:

16.0GB Dual-Channel Unknown @ 1197MHz (17-17-17-39)

Motherboard

KBL Sienna_KLS (U3E1)

Graphics:

Generic PnP Monitor (1920x1080@60Hz)

Intel HD Graphics 630 (Acer Incorporated [ALI])

2047MB NVIDIA GeForce GTX 1060 (Acer Incorporated [ALI])

SLI Disabled

Storage:

119GB KINGSTON RBUSNS8180DS3128GH (SATA-2 (SSD))

931GB TOSHIBA MQ01ABD100 (SATA )