Aspire E 15 E5-575G-57D4 won's start after showing some battery problems

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darrellsmith
darrellsmith Member Posts: 1 New User
edited October 2023 in 2020 Archives
Bought the laptop in the US, Sailed to New Zealand and now we're seeing these issues;
  • When running on battery the screen flickered, like off/on no matter what app was running
  • Reapplied power, the screen stayed lit and it ran properly
  • Unplugged the laptop with the blue led showing, went to bed
  • Next morning, plugged it in and it showed a yellow charging led
  • Tried to start, keyboard leds light up screen seems to be backlit but nothing else
  • Left it charging, finally got blue led, still no go, just keyboard lights and backlit screen
  • Tried the battery reset technique twice, no go
  • Tempted to just buy a battery (if I can get one here)
Could really use some ideas as we need this computer for navigation
Thanks
Darrell Smith
Gone Bambu